Privacy is the confidentiality and protection you expect when sharing important personal information. Your privacy is our priority. Silverback Communications does not sell or share your personal information with marketers outside of Silverback Communications who may want to offer their own products or services.

How You Can Protect Your Security

Your role in protecting personal information

Do not respond to un-solicited e-mails from companies with which you do business requesting that you re-validate personal information or that link to Web sites requesting that you re-validate personal information. Should you receive such an e-mail, contact the company directly via phone or by typing in their home URL directly to determine the validity of the e-mail.
If e-mails or Web sites contain typographical or grammatical errors, review them carefully as these are often signs of fraud attempts to compromise your information.
Do not click on "links" you receive in an e-mail message. Open your browser and enter the address directly.
Do not share your IDs or passwords with anyone.
Change your passwords regularly.
Remember to sign off Web sites once you have completed your business.
When your computer is not in use, shut it down or disconnect it from the Internet.
Only provide your ID and passcode when your browser indicates an encrypted connection. An encrypted connection is normally indicated by an "https://" in your browser's address bar in front of the address of the page you are visiting.
If you think you may have provided information to a fraud perpetrator, change your password immediately and monitor your account activity frequently.

Computer virus protection

Anti-virus protection. If your computer becomes infected with a virus, you could possibly lose information and incur repair expense. Make sure your computer has an anti-virus protection program installed to reduce the risk of your computer becoming infected.
Automatic upgrades. We recommend that you purchase a program that automatically upgrades your virus protection on a recurring basis. If you currently do not have this automatic upgrade feature, make sure you update your virus detection program weekly and when you hear of a new virus.
Attachments. We advise not to open attachments or diskettes unless you are certain that you can trust the source. Learn how to manually screen diskettes and attachments if your anti-virus software does not automatically screen for viruses.